1.component
--7 inch LCD monitor and Control box integrated;
--Tension Load cell;
--Hook Limit switch;
--Angle sensor ;
--Upper and Lower limit switch;
2.General Information
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| Power supply |
DC24V |
power |
20W |
| Lifting resolution |
0.1t |
Alarm error |
<3% |
| Protection |
IP65 |
Standards |
GB7950-99 |
| screen resolution |
1024*600 |
screen size |
7 inch |
| LMI dimension |
305 mm *182 mm *71.6mm |
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3. After-Sales Service
Thanks to choose our products.
In order to make the product work better for you, please read this manual before use. Any problems during operating please feel free to call us.
· One year warranty for free repair and replacement during;
· Free technical support and service for life.
· One of the following conditions is not covered by the warranty:
Failure caused by flushing with water
Damage caused by collision and incorrect wiring
Damage caused by brutal dis-assembly
Damage caused by other abnormal operating
3.Installation on-site
Pre-sales
Before the point of sale, we excel at offering comprehensive pre-sales consultation services. These encompass the provision of complimentary technical insights to aid customers in making informed decisions. We go further by tailoring holistic solutions that align precisely with individual customer requirements. Once the optimal technical route is established, we formalize our commitment through technical agreements, solidifying our dedication to excellence.
During purchasing
Throughout the purchase and implementation journey, our professional team ensures a smooth in-sale experience. This involves diligent on-site tracking, allowing us to offer real-time support and address any concerns. We facilitate customer site inspections and verifications, collaborating closely to ensure the solutions remain aligned with expectations. This commitment to excellence is not static; we consistently provide professional suggestions for solution optimization to refine the experience further.
After-sales
Our commitment doesn't waver after the purchase. Our after-sales services include unfettered access to technical consultation and training, assisting customers in harnessing the full potential of their investment. Responding adeptly to customer feedback, we can enhance products to meet specific requirements, thereby customizing the experience. Furthermore, our support extends to remote product upgrades, minimizing disruption while maximizing innovation.
FAQ:
Q1: Do you test all your goods before delivery?
A1: We have 100% test before delivery. We attach great importance to the performance and safety of our product.
Q2: What are the payment terms?
A2:TT in advance
Q3:How long does it take for delivery after payment?
A3:7-14 days after payment
Q4: How many countries have you exported your products to?
A4:Our tower cranes had exported to more than 20 countries, such as Mid-east coutry,Malaysia,Vietnam, Philippines, Indonesia, India, Turkey etc.
Q5: How to confirm a suitable tower crane model?
A5: My dear friends, please tell us the below basic parameters to confirm your crane model:
a. Building height or crane working height.
b. Max load capacity and tip load capacity.
c. Span or jib length
d. Other Special requirements
Q6: Can you surpport to install the system for us ?
A6: Yes, we can send our engineer to your country for installing, but you should bear the cost.
Any other questions, please give us a message, hope can cooperate with you! and welcome to visit us!
Audited Supplier 
Audited Supplier 
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